Artificial intelligence is becoming part of how we work, teach, learn, conduct research, and access information. Understanding a few key terms can help you choose the right AI resource, recognize what different AI technologies do, and use AI responsibly.

AI Models, Tools & Solutions

At UMB, it is especially helpful to understand the difference between an AI model, AI tool, and AI solution.

AI models provide the underlying technology that processes information and generates responses or predictions. Models provide the intelligence behind many AI experiences.  Examples include models from OpenAI, Anthropic, Google, and Microsoft.

laptop with tools on screen

AI Tools

Think of an AI tool as a flexible application that gives you access to AI capabilities for many different kinds of work. Rather than being designed for just one purpose, AI tools can help you develop and refine content, explore ideas, summarize and analyze information, create images or code, conduct research, and answer questions. Because different tools may be appropriate for different types of information, UMB’s AI Toolkit helps faculty, staff, and students choose an AI tool that aligns with their needs and the appropriate UMB Data Classification level.

Explore the AI Toolkit

laptop with image of university building and tools on screen

AI Solutions

AI Solutions put artificial intelligence to work for the UMB community. Developed around specific university needs and workflows, these resources may include agents, assistants, chatbots, search experiences, and other AI-enabled applications. From Darwin, which helps researchers discover expertise and potential collaborators, to Scout, which helps users find UMB software and technology resources, each solution is designed to make information and services easier to discover and use.

Explore AI Solutions at UMB

AI Tool or AI Solution?

Start with the AI Toolkit if you need general AI assistance. If you're looking for AI created around a specific UMB purpose, service, or workflow, explore AI Solutions.

Common AI Terms

You don't need to be an AI expert to use AI effectively. Knowing these terms can make it easier to understand the technology and make informed choices.

An AI-powered experience designed to help users find information, create content, understand a topic, or accomplish tasks.

An AI-powered system designed to help accomplish a particular goal or set of tasks. An agent may use instructions, information sources, tools, or other systems as part of its work.

When an AI system generates information that appears convincing but is incorrect, unsupported, or fabricated. Important AI-generated information should always be verified using reliable sources.

Computer systems designed to perform tasks commonly associated with human intelligence, such as recognizing patterns, analyzing information, generating content, and answering questions.

A conversational interface that lets users interact with a system through questions and responses. Some chatbots use generative AI, while others use predefined information or rules.

Connecting an AI system to selected information sources so its responses can draw from information relevant to a particular subject or organization.

A type of AI model designed to process and generate language. LLMs power many of today's generative AI tools and conversational experiences.

AI that can work with more than one type of content, such as text, images, audio, video, or documents.

The question, instruction, or information you provide to an AI system. Clear instructions and relevant context can help AI produce more useful results.

An approach that allows an AI system to retrieve information from selected sources before generating a response.

Using AI Responsibly at UMB

AI literacy is not only about understanding technology. It also means knowing how to use AI appropriately and protect university information.

Know Your Data

Before entering information into an AI tool, understand how that information is classified and whether the tool is appropriate for that data. UMB's AI guidance uses three data classifications: Level 0 – Public, Level 1 – Internal, and Level 2 – Confidential. The AI Toolkit provides guidance about tools based on these classifications.

Use Only What You Need

Avoid including unnecessary personal, sensitive, or identifiable information. UMB's current guidance recommends using the least sensitive information necessary for the task.

Keep People in the Loop

AI can assist with your work, but people remain responsible for reviewing its output and making appropriate decisions. Check important facts, citations, names, dates, links, and other AI-generated information against authoritative sources before relying on or sharing it.

Learn more about AI

Percipio, UMB's e-learning platform, provides various AI related learning paths to support personal and professional growth. Search for Artificial Intelligence in your Percipio Library for available courses!